Spoil my day...

I am so so pissed just now... I feel like my face and head is exploding and my stance is ready for a huge fight.

I am not usually so easily pissed but that salesgirl is so damn rude I have to blog about it. It is not my nature to say anything bad about any shop but I feel I have the right to let whoever is reading this blog know about it so they will not experience the same thing that I have experienced.

~

The water in the pool had to be changed like urgently this morning and the adaptor for the switch was 'kaputt' due to my clumsiness. I went downstairs to this shop known as the 'ONE STOP SHOP' to get a new adaptor. It was cheap like $1.20 only so I bought some other stuff as well. I patronise this shop quite often to buy things for the Nibbles, since their goods are cheap and I don't really need to get the super high quality stuff as long as it is use-able.

It was disappointing that the adaptor did not work so I went back downstairs to get it changed to one that works (took me some slight complaining to get changed to another one that supposedly works). It's not the first time things like that happen whenever I buy items from this 'ONE STOP SHOP'. I tried using it again and it does not work again so I got irritated and went back there to see if I can get like a refund for it and get the adaptor from elsewhere.

I was telling the lady that it does not work again and she insisted that it works. Hence, I asked her if I could get a refund for this since she insisted that it does work when apparently it does not. She answered me in a damn bloody rude way that made my blood boil.

Me: " Hi, it does not work for the second time so I would like to get a refund for it. "

Salesgirl, who happens to be China Chinese, shaking her head vigorously & waving her arms in my face: " Sorry, you can't get a refund coz it is registered in the cash register and if the numbers don't tally, I would have to pay for it."
(no.... I am not a racist)

Me: " Can't you strike it off or note down somewhere that this thing does not work and you gave me a refund? I can leave my number and name and I am just situated above you in case your boss asks."

Salesgirl, did not even bother to look at me: " CANNOT! NO REFUND! "

Me, threw the adaptor in front of her and loudly exclaimed: " Fine, you can have this back!"

I was so so angry. It is not about the $$, by the way, that stupid thing is only $1.20 and it is not as if she is super duper busy and there is a hundred people in the shop.In fact there is only one customer in the shop excluding me and he was walking around.

If she had just like pretend to ask someone or called or something then answer me that she can't give a refund, I would not be so pissed. She did not even offered the fact that I can exchange for something the same worth. Either way, it does not matter whether I can get a refund or exchange for something, it more like the way she rudely answered me and her non-existent effort in bothering to even patronise my feelings that made me so very angry and irritated.

For a start I was not in a bad mood when I went there to get stuff so I did not scream at her first, rather she talked really loudly at me first. Then again, I am the customer and I am buying stuff from the shop you are working at, the least she could have done to appease my irritation is to pretend to walk to her other colleague and ask a question that she already knows the answer.

Anyway, after this incident I am never going back there to buy anything. I absolutely detest RUDENESS.

I do not normally say this but out of 5 stars, this 'ONE STOP SHOP' does not even fall into the category of being rated so it is -5 / 5.

For those of you who have bought or wish to buy items from this ironically named 'ONE STOP SHOP'...

I wish you good luck, hope the cheap things you buy don't crumble and if they do get destroyed upon touch, don't even waste your time thinking about an exchange or refund. Just a reminder in case you are thinking of getting a refund or anything, " IF THE NUMBERS DON'T TALLY, SHE HAVE TO PAY FOR IT!" so don't waste her time fellas, she is too busy staring into the air and day-dreaming.